Frequently Asked Questions (FAQs)

What do your services include?

All our services include care coordination, which means we will coordinate multiple doctors, surgeons and family members for you.  Most surgeon offices will provide some care coordination, but we can offer a more in depth service including, scheduling appointments you need for tests, labs, new consults.  We can even help you and your loved ones with hotel reservations, car rentals and getting information they need, particularly if you are coming from out of town.  We also provide transportation to or from appointments, procedures or surgery if needed at no additional cost.  

 

How much does your service cost?

Our services are packaged to provide you a customized experience.  Once we understand what you are looking for, we can provide you with various options that fit your needs and budget.  This assessment starts with the initial consult you have with one of our nurses.

 

What if I need a service that isn’t listed or if I need multiple services?

The services listed on our website are a sampling of what our nurses can do.  Please schedule a consult with us to further discuss your needs.  We can bundle services together to customize your package.

 

Are you a homecare agency?

We are NOT a homecare agency.  We do not prescribe medications, diagnose or treat any conditions.  We will reinforce your surgeon’s plan of care, serve as a patient advocate for you if any issue arises, and check your vitals, wounds or provide basic care such as ambulating, bathing, fixing dinner, picking up prescriptions or just being there for you.

 

Do you take credit cards?

Yes, we take credit cards.  

 

Is this service private?

Our service is HIPAA compliant and 100% private.  We do not sell or rent your information, EVER.  We will only provide information to persons that are designated by you.  

 

What can I expect from Concierge Nurse Services?

Concierge Nurse Services is an enhanced and elite service that strives to provide a seamless and comfortable experience in the healthcare system.  Our nurses have an average of 15 years of critical care and surgical experience.  They are passionate advocates for patients and will be your trusted partner during your entire encounter.